Hi All, this post is mostly meant for people who are not our app subscribers yet. We get a lot of queries on Instagram, Facebook etc regarding the app so we are going to answer them all in one place. We’ll also keep including future queries also here.

Rati Beauty App

Founded by Rati Tehri Singh, the biggest makeup blogger in India and an International makeup artist who has trained in India, London and Paris, Rati Beauty app offers expert guidance in makeup techniques and comprehensive knowledge of makeup products. What’s more you get a chance to buy those makeup products too!

Questions:

1. Why is Rati Beauty App Paid?

Honestly, there is no other way to go. We have always prided ourselves in keeping our reviews honest and so we would like the app to be free of any brand influence, brand promotion or advertisement. The case in point is Rati’s recent review of some famous brushes which all youtubers have been raving about but Rati found them to be completely rubbish. We don’t do promotional content. If you value an honest platform which can save you money on bad products, come join us. Otherwise, there is always youtube.

We also feel that what Rati brings in her tutorials in terms of makeup techniques and using makeup products effectively is far superior to what you find anywhere else. We would like to share this knowledge with our Rati Beauty army only.

2. Why Should I pay when I can read IMBB for free?

Well, you cannot read new reviews on IMBB anymore if you’re not an app subscriber. We are pulling all our value offerings inside the app only.

3. How to download and subscribe to the app

PLEASE NOTE, it’s not a free app. You’d have to pay a small subscription fee of Rs 390 per three months before you can access the content.

GOOGLE PLAY STORE:
APPSTORE:

4. I am having issues in payment. It is showing in valid form of payment

If you’re using an iphone, apple accepts only credit cards as a mode of payment. Do remember to log into your itunes account and make your address same as the address on your card account.

If you’re using android you can either use a credit card or make a payment by using the paytm app. Read how to use the paytm app for making payment on playstore over HERE. You have to generate a code through paytm app and use that code in the ‘redeem code’ option while making the payment.

5. How can I buy products from Rati in the sale?

Our sales and giveaways are for our app subscribers and they happen on the app only. Rati buys tons of products every month from abroad or brands’ stores for review and swatches on IMBB. Most of these are high end products from brands such as MAC, Chanel, Bobbi Brown, Huda Beauty, Jeffree Star, Kylie Cosmetics etc. However, after swatching and reviewing, many of these products are not used again by Rati so we now put them on sale on the app for knock-down prices. You can only participate in the sale if you are an app subscriber. Please do not contact us anywhere else asking us to sell the products to you.

6. Can I buy the products from Rati on Instagram

No. The products are meant for our app subscribers who are loving and supporting us. We are really thankful to them for standing by our side. Anything we have to offer, we’ll offer it to them.

7. Are these products genuine or fake?

Rati has been discouraging use of fake products for years. Fake products have been caught to include human waste and bacteria. They is dangerous for anyone and everyone to use. We would not take such risk of using such products on our skin and would not encourage you to do so as well. We buy original products for reviewing on our website. You just can’t review fake products. Fake products are crap. What’s there to review about them? We cater to lakhs of audience every single day through IMBB. We are well aware of our responsibility towards our audience. For years we have been buying products from makeup flagship stores both in India and abroad. We pick up products when we travel, a lot of our writers are located aboard, who also review products for us. We also give budget to our writers to buy and review products.

8. Are these used products?

All these products have definitely been used once or twice for swatching and reviewing on IMBB. We do not sell brand new products. We are not an ecommerce site. Every product we buy is single and we do a clearance sale of the products that we are not using after swatching and reviewing.

9. Why are you selling these high end products so cheap?

We have too many products and we buy full range of products for swatches and reviews on imbb. A lot of products don’t get used after they are swatched and reviewed. Since we buy the products ourselves and don’t take them free from brands, we think we can take a call on how much we sell our products for. These our our own products and we would sell them for however much we want to. That said we try to keep the prices quite nominal so that a lot of people can get a chance to try out the high end brands. For us these products are just lying around waiting to be tossed out after a while. We might as well share them with our Rati Beauty Army.

10. How often are you going to do makeup sale on the app?

Twice or thrice a month. As long as we have products to clear we’ll put them up on the app for sale.

11. Do you offer COD (cash on delivery)?

No. If you buy product from our sale you’d have to pay us in advance through netbanking before we courier you the product. There are no returns or refunds. We put swatches of the products beforehand on the app for you to decide if you want the product.

12. Would I have to pay again if I change my phone from android to iphone or vice versa?

Yes. The payments for both the softwares are managed by different companies – Google and Apple. They do not transfer the subscription payment to each other. So yes if you make a change, you would have to pay again.

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